Cookies are small text files that are placed on your device (computer, tablet or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to provide a better browsing experience and to supply information to website operators.
Cookies can be “session” cookies, which are deleted when you close your browser, or “persistent” cookies, which remain on your device for a set period of time or until you delete them manually.
Nuso uses a small number of cookies to operate our website and application at nuso.co.uk and app.nuso.co.uk. We aim to use as few cookies as possible and do not use any advertising or behavioural tracking cookies.
We use cookies for the following purposes:
These cookies are strictly necessary for the website and application to function. They cannot be switched off in our systems. They are usually set in response to actions you take, such as logging in or filling in forms.
| Cookie | Purpose | Duration |
|---|---|---|
session_token |
Authenticates your logged-in session and identifies your account | Session / 30 days |
csrf_token |
Protects against cross-site request forgery attacks | Session |
Essential cookies are always active and do not require your consent, as the service cannot function without them.
These cookies remember choices you make to improve your experience on the platform.
| Cookie | Purpose | Duration |
|---|---|---|
nuso_cookies |
Stores your cookie consent choice (accepted or rejected) | 30 days |
theme_preference |
Remembers your preferred display theme (light or dark mode) | 1 year |
Nuso does not currently use Google Analytics or any third-party analytics tracking service. We do not set any analytics cookies on your device. If we introduce analytics cookies in the future, we will update this policy and request your consent before placing them.
We may use performance cookies to understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve the speed and reliability of our service. Any performance cookies we use are first-party only and do not track you across other websites.
Certain third-party services we rely on may set their own cookies when you use our platform. We have limited control over these cookies, which are governed by the respective third party’s own cookie and privacy policies.
We use Stripe to process subscription payments. When you enter payment details or visit a page containing a Stripe payment form, Stripe may set cookies to detect fraud and process your transaction securely. These cookies are essential to the payment process. For more information, see Stripe’s privacy policy.
Our website loads typefaces (Inter and Fraunces) from Google Fonts. When your browser requests these fonts, Google may log your IP address and set cookies in accordance with their policies. No personally identifiable information beyond your IP address is shared. For more information, see Google’s privacy policy.
When you first visit our website, you will see a cookie consent banner at the bottom of the page. You can choose to:
Your choice is stored in the nuso_cookies cookie, which expires after 30 days. After that period, you will be asked again for your preference. You can change your mind at any time by clearing your cookies (see Section 6 below) and revisiting our website, at which point the consent banner will reappear.
Most web browsers allow you to manage cookies through their settings. You can typically:
Please note that disabling essential cookies will prevent you from logging in and using core features of the Nuso application.
Instructions for managing cookies in common browsers:
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for other operational, legal or regulatory reasons. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you via email or a notice on our website.
We encourage you to review this page periodically to stay informed about how we use cookies.
If you have any questions about our use of cookies or this policy, please contact us: